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Why We Built Pebble: The Problem with Current EHR Systems

By Pebble Team

Mental health professionals deserve better tools. Here's why we're building Pebble and how we're addressing the pain points clinicians face every day.

If you've worked in mental health practice management, you know the frustration. EHR systems that were built for hospitals, adapted for primary care, and then awkwardly retrofitted for mental health practices. The result? Software that's clunky, unintuitive, and doesn't fit how mental health professionals actually work.

The Problems We're Solving

Complex workflows: Too many clicks, too many screens, too much time spent navigating software instead of focusing on patients. Pebble simplifies these workflows, reducing clicks and screens so you can focus on what matters.

Poor note-taking tools: Templates that don't match how mental health professionals document sessions, forcing workarounds and inefficiencies. That's why we built Clinical Documentation with templates designed specifically for mental health professionals.

Fragmented systems: Separate tools for scheduling, billing, telehealth, and documentation—each with its own login, its own learning curve, its own frustrations. Pebble brings it all together in one platform.

Enterprise-focused design: Features built for large organizations, not solo practitioners or small teams. Pebble is designed specifically for solo providers and small practices, with features that scale with you as you grow.

Our Approach

Pebble is built differently. We started by listening to mental health professionals—understanding their workflows, their pain points, and their needs. Then we built a platform that actually fits how they work.

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